Support & Documentation Desk

How Can We Assist Your Platform Today?

Search documentation guides, browse operational knowledge categories, or submit assistance tickets directly to our systems engineering team.

Getting Started

Account configuration, role setup, and workspace provisioning.

Technical & APIs

WhatsApp endpoints, RCS channels, and CRM webhooks.

Billing & Invoices

Tax invoices, renewals, and gateway settlements.

DLT & Compliance

TRAI mandates, Entity IDs, and template approvals.

Knowledge Base

Common Support Inquiries

Quick diagnostic solutions

Navigate to your upper client workspace menu under Settings > Profile Configuration. From there, update your administrative contact details, billing PAN, or enterprise GSTIN records, and click "Save Parameters".

Submit your Meta Business Manager ID through our Solutions Gateway. Once linked, templates can be registered directly inside your client console, where approval sync occurs dynamically via upstream telecommunication channels.

Subscriptions can be canceled via the Billing Console 48 hours prior to renewal cycles. For exceptional transaction evaluations, please review our comprehensive Refund Protocols or file an audit log ticket.

All settlements automatically generate statutory GST invoices registered with our entity details (Sharvan Kumar Panwar HUF, GSTIN: 08ABJHS9252C1ZV). Invoices are immediately downloadable from your client dashboard billing ledger.

24/7 Ticketing

Need Dedicated Technical Assistance?

Our technical support desk is available around the clock to assist with API integrations, telecommunication approvals, and system troubleshooting.

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