Terms & Conditions

Welcome to Bhumi Marketing. By registering, visiting, integrating APIs, or utilizing our software, SaaS dashboards, communication channels, or hosted services at bhumi.marketing and its network of subdomains, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in full.

1. Acceptance of Agreement

This agreement constitutes a legally binding contract between you (the Client, User, or Enterprise) and Bhumi Marketing. If you do not agree with each term and statutory requirement outlined herein, you must immediately terminate platform access and cease using all connected utilities.

2. User Eligibility and Registration

To access our enterprise tools, you must be at least 18 years of age or possess legal corporate authority to execute service contracts. You agree to submit authentic, current, and verifiable profile documentation during onboarding and immediately update records upon any administrative changes.

3. Account Confidentiality and Security

You bear sole responsibility for safeguarding your workspace credentials, multi-factor tokens, and API secret keys. Any transaction, payload transmission, campaign dispatch, or system configuration initiated using your authenticated session will be deemed your direct legal action.

4. Telecommunication and DLT Compliance

Clients operating Bulk SMS, WhatsApp Business API, voice services, or RCS panels must strictly adhere to national telecommunications standards, including Telecom Regulatory Authority of India (TRAI) mandates and DLT portal registrations. Broadcasts must utilize pre-approved entity IDs, header tags, and registered message templates.

5. Anti-Spam Policy and Recipient Consent

Unsolicited messaging is strictly forbidden across all gateways. Users must obtain documented, auditable, explicit opt-in consent from every contact before initiating messaging runs. Generating mass promotional broadcasts to scraped, rented, or third-party phone lists will result in immediate service suspension.

6. Prohibited Activities and Abuse

Users shall not deploy platform resources to circulate malicious code, conduct distributed denial-of-service (DDoS) simulations, launch phishing campaigns, transmit defamatory materials, or facilitate pyramid operations. Any deliberate exploit or security circumvention will trigger immediate termination and law-enforcement escalation.

7. System Architecture and API Quotas

Our endpoints operate within defined rate limits and concurrency thresholds to preserve cluster integrity. You agree not to bypass architectural controls, reverse-engineer proprietary binaries, decompile server code, or automate unauthorized requests outside authorized throughput limits.

8. Invoicing, Payments, and Taxes

All service activations, workspace subscriptions, and software deployments require advance settlement through integrated payment routes (Razorpay, PhonePe, authorized bank rails). Rates exclude statutory duties, such as Goods and Services Tax (GST), which will be levied in accordance with current revenue laws.

9. Messaging Credits and Expiration Policy

Prepaid utility credits allocated for Bulk SMS, WhatsApp sessions, or RCS dispatches must be consumed within the designated validity period specified at checkout. Unused balance quotas are non-transferable, carry zero monetary redemption value, and expire upon tenure completion.

10. Refund and Cancellation Terms

Due to digital asset provisioning, telecommunication route allocation, and automated database generation, fees charged for SaaS licenses, server instances, API consumption quotas, and setup fees are non-refundable once accounts or keys are provisioned.

11. Service Availability and Maintenance

We target standard 99.9% core uptime, though periodic patches, carrier infrastructure upgrades, and critical maintenance windows will require scheduled downtime. Bhumi Marketing is not liable for temporary service interruptions stemming from upstream telecom routing errors or external data centers.

12. Intellectual Property Rights

All interface designs, workflows, custom algorithms, system logos, documentation, and database schemas remain the exclusive intellectual property of Bhumi Marketing. Users are granted a limited, revocable, non-exclusive license solely to operate workspace applications within paid subscription limits.

13. Customer Data Ownership

Clients retain exclusive proprietary ownership of their uploaded databases, CRM leads, employee entries, and custom records. Bhumi Marketing processes this data strictly as a processor to execute client instructions and does not sell, broker, or commercially distribute client datasets.

14. Third-Party Integrations and External APIs

Our tools integrate with third-party service providers, cloud infrastructure vendors, and telecom switches. Bhumi Marketing does not control these autonomous external platforms and accepts no liability for third-party API deprecations, carrier-level downtime, or upstream policy shifts.

15. User Indemnification

You agree to defend, indemnify, and hold harmless Bhumi Marketing, its directors, employees, and technology affiliates from any losses, liabilities, regulatory fines, legal costs, or claims resulting from your breach of these Terms, non-compliance with DLT/TRAI rules, or transmission of unauthorized messaging campaigns.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Bhumi Marketing shall not be liable for any indirect, punitive, special, or consequential damages—including loss of enterprise profits, client revenue, missed leads, or data loss—arising from the use or inability to use our systems.

17. Account Suspension and Termination

Bhumi Marketing reserves the unilateral right to freeze, suspend, or terminate client access, revoke API keys, and purge pending campaign runs immediately without prior notice if fraudulent operations, abusive activity, payment defaults, or legal violations are detected.

18. Service Modifications and Feature Lifecycle

We continually enhance our SaaS suite. We reserve the authority to deploy operational updates, alter dashboard capabilities, adjust API schemas, or phase out legacy features with reasonable notification posted via dashboard banners or service documentation.

19. Amendments to Terms

We reserve the right to revise or replace these Terms and Conditions periodically to maintain alignment with market rules and technical capabilities. Your continued operation of platform workspaces following posted updates confirms full legal acceptance of the revised text.

20. Governing Law and Legal Jurisdiction

These Terms and Conditions shall be governed by, interpreted, and enforced in accordance with the substantive laws of India. Any disputes, arbitrations, or legal proceedings arising under these terms shall be subject to the exclusive jurisdiction of the competent courts situated in Jaipur, Rajasthan, India.